How to to perform accesses in product configuration in simple products Archetype configured at the product level, but the calls remain on the catalog program. For resolve this issue it is possible configurate simple products in two ways: Setting up "Configuration Type" ... cpq May 5, 2021
Missing field on the document Please, check if all the fields in the Document Components are also inside the related datamap with the same target value (case sensitive), If the datamap is complex (more than two level), please ope... bit2publish cpq Sep 24, 2020
Synch error after import Wrong organization Id on the Heroku side Create Ticket [1] * * [1] /helpdesk_b2w/submit... Archetype Synchronization cpq Sep 24, 2020
A sub-category is not shown correctly in the cart If a subcategory is not shown correctly in the Cart: Check if in the Admin Cart Configuration "GetStructure" is true, even if in the tool is set as "false". To do so, you have to query the Integrati... cart cpq Sep 24, 2020
On Bulk operation, system returns for some products 'Configuration Items are failed' Please, check on Heroku side if there is any delay issue. If it is not, we suggest to reset the status of BCR records related at 'Working' and BCIR child records at 'Working record created'... bit2winHUB cpq Sep 24, 2020
Lightning Cart returns “retrieveProgram: Client id and/or token doesn’t exist” Please, check if among the Lightning Cart components, there is the component b2wgin_Core and if it is in the Cart two times... cart cpq Sep 24, 2020
Cart error message on RetrieveItemException There was an error on the Catalog data on Heroku side: try to run recreate program to solve the issue.... cart cpq Sep 24, 2020
Unexpected behaviour on Item in the cart Please, check if there is an issue in the Rule associated with the Item (for instance; an attribute has visible as false)... cart cpq Sep 24, 2020
Error in Documentation Characteristics value translation This issue was solved with the patch 19R1.2.87 * * bit2win 19R1.2.87 [1] [1] /blog/patches-5/post/bit2win-19r1-2-87-82... 19R1.2.87 cart cpq Sep 24, 2020
Cart doesn't load correctly. On the Console log returns “cannot read property RetrieveItemCartOutput” The Administration Cart Configuration are missing, at least for the user's profile. Please, check in your Org the Administration Cart Configuration.... cpq Sep 24, 2020
Bundle Step Description not correctly translated Issue solved with the patch 19r1.2.84 and newer versions. * * bit2win 19r1.2.84 [1] [1] /blog/patches-5/post/bit2win-19r1-2-84-43... 19R1.2.84 cart cpq Sep 24, 2020
View Error returns a javascript error This issue has been solved in the patch 19r1.2.76 and newer version. * * bit2win 19R1.2.76 [1] [1] /blog/patches-5/post/bit2win-19r1-2-76-42... 19R1.2.76 catalog management cpq Sep 24, 2020